Customer Service

We would love to hear from you!
We can be reached via email at customercare@liltulips.com
We can also be reached at 612.812.1749 [Tuesday-Saturday 10am-5pm CST] 

 

Lil' Tulips reserves the right to cancel an order at anytime. This policy includes, but is not limited to, international orders, suspected fraud, pricing errors, or group buys.

 

Shipping:

We do our very best to get your order shipped out within 24-48 hours, excluding weekends. 

Please take in consideration with Priority Mail that the deliver time is an estimate, not a guarantee of deliver date. 

Please note for oversize items, they are excluded from the free shipping in USA. 

Cancelled Orders: Once an order has been placed we are unable to edit or cancel it. Please make sure your order is correct before you submit your order. We pride ourselves on fast shipping, usually shipping within one business day or less. 

TEMPORARY PAUSING ALL INTERNATIONAL SHIPPING AT THIS TIME

 

Promo Codes:

Only 1 coupon can be applied at checkout. Some brands are excluded per their terms and we want to respect each brand we do carry. Coupon exclusions include but are not limited to: JellyCat, Grimms, Grapat, Abel, Maileg, Playmobil, Tenderleaf, Minikane, Legos, Holztiger, Magna-Tiles, Connetix, and Wobbel

Thanks for shopping with us!